Friday, October 18, 2013

Tesco 18th October

Dear Mr Black

Thank you for getting back to me. 

We have reviewed your feedback and are grateful for the time you have taken to write to us. Whilst I know this news will come as disappointment to you, we will be continuing to offer our customers this publication as part of our magazine offer. 

Many customers enjoy buying and reading this magazine. This does not mean that Tesco endorses the content of it, nor do we endorse the content of any other publication we sell. We hold editorial teams responsible for the content of publications they produce.

We take pride in the fact that we give our customers a huge range of choice, and whether we agree or disagree with a publication is not the measure of whether we sell it. As long as a product is not illegal or grossly offensive, cases in which we absolutely would not sell a publication, we trust the customer to use his or her judgement and make responsible decisions. By not stocking this magazine, we would be removing that choice.  
Once again, thank you for taking the time to share your views with us. I am sorry for the disappointment my response will cause you, but this is our final position on the matter.

Kind regards

Paul Milligan
Customer Service Executive

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